The Orange Chair Podcast, Episode 4: Automation in Government

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Episode 4: Automation in Government The following is a transcription from Episode 4 of The Orange Chair Podcast.  To listen to the full episode, or any other episode, you may do so by selecting your preferred podcast listening method on The Orange Chair Podcast page. Enjoy! Alex Frazier: [00:00:09] In today’s episode, we are discussing […]

Should I Consider Case Management for my Department or Enterprise?

Should I Consider Case Management for my Department or Enterprise? Looking for an alternative to using Excel spreadsheets, Access databases or even paper documents (gasp!) to collect and manage data related to a specific process? A case management system can help. If you’re feeling that running your business using spreadsheets is similar to a fish […]

Hosting OnBase in the Hyland Cloud

The Hyland Cloud is a world-class hosting platform for OnBase and Hyland’s other content services offerings. It is privately managed by a team of in-house experts and leverages cutting-edge technologies and security-driven policies. This platform gives organizations full functionality of OnBase, but rather than being hosted on-premise, it resides in a cloud deployment option. For […]

3 OnBase Products That Would Benefit Any Business

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[Infographic] Avoid A Chaotic Closing by Automating AP

Accounts Payable Automation With document management software from OnBase, you capture invoices electronically – whether fax, mail, email, EDI, etc. – and deliver them to the appropriate people for review, approval and coding. By electronically managing the documents and information that drive accounts payable processes, you decrease processing time, capture early-payment discounts and decrease processing […]

[Infographic] Fourteen ECM Features Insurers May Be Missing Without OnBase

Insurance is a document-driven enterprise, and insurers were early adopters of enterprise content management (ECM) technologies. Many carriers installed insurance claims management software decades ago, and ECM solutions have advanced significantly in functionality, ease of use, and total cost of ownership. Could your legacy document management solution or core systems be holding you back? Here are […]

Infographic: Insurance Disruptors or Disrupted Insurers

On which side do you fall? InsurTech startups are demonstrating how the creative application of innovative technology can deliver products, services and the overall experience customers want. Agents and employees, as well, expect a modern way to access, share and work with information, and a complete view of their customers at any time. Outdated and […]

Six Simple Ways You Benefit from the State of South Carolina’s OnBase Investment

Since 2006, OnBase by Hyland and KeyMark have partnered with the State of South Carolina to provide a state-of-the-art enterprise content management (ECM) solution to all state agencies, counties and local municipalities. The existing OnBase investment allows you to build workflows, automate your business processes, and provide disaster recovery protection, at a fraction of the […]

[Infographic] Paper Vs ECM: Who Will Win?

Two accounts payable teams face the pressure of more invoice and more complex processes. One has automated invoice processing with Enterprise Content Management (ECM), and the other hasn’t. Let’s see how they match up against some of today’s toughest AP challenges.

Cutting Through the Jargon: Simplifying Automation Technology for Government

Many agencies know there are better ways to leverage automation technology but are often overwhelmed or turned off by buzz words, rhetoric and technology jargon. As I hear this a lot, I wanted to take a few minutes to explain the business process automation platforms into two primary categories: workflow and case management. Hopefully this […]

8 Ways to Simplify Complaint Management with OnBase

Many organizations today don’t have an easy way to funnel complaints to the appropriate departmental personnel for timely resolution. Not anymore. OnBase allows you to standardize your complaint management process, making it easy to capture and centralize complaints and providing you with critical insight to see how well you’re meeting your customer and constituents’ expectations. […]