OCR Leads to Happier Customers for TPA Insurers

TPA Document Capture Technology

Third Party Administrators Use Intelligent Capture Technology for a Happier Customer With the recent rise in remote work due, insurers are doing everything they can to keep their employees and clients safe. But despite the working conditions we’re currently faced with, customer service expectations and Service Level Agreements (SLAs) still need to be met. Also […]

RPA and OCR: The Perfect Pair

Optical Character Recognition (OCR) is a technology that can ‘read’ images and turn them into characters, text, and numbers. For example, if an employee receives a PDF file in an email, OCR can pull all of the text and data from that file; this process would normally require a person to read and manually record […]

Why Automate Accounts Payable?

Decreasing Dependency on Paper, While Increasing Efficiency For many organizations, the challenge is clear: how do you efficiently process a high volume of documents arriving from various sources in various formats? Manually capturing, organizing and entering information into your accounting system can be a burden on resources, have a high margin of error and, more […]

Revamp Cash Application Processes To Speed Payment Cycles And Improve Service

Improve Your Accounts Receivable Processes Your organization’s accounts receivable (AR) department has many varied responsibilities, from matching customer payments to invoices, to posting payment data into your accounting system, to submitting bank deposits. Despite the fact that many of the daily tasks performed within your AR department are typically repetitious, one of the department’s most […]