RPA: The Digital Answer to Your Employee Retention Problem
Over the past year-and-a-half, many aspects of the way we work have drastically changed. Remote work has greatly increased, companies have reinvented the way they operate, and employees have experienced a shift in the way they view their jobs. For many government organizations, one unexpected consequence of these changes has been difficulty with employee retention. […]
Automation in Government Podcast
Episode 4: Automation in Government The following is a transcription from Episode 4 of The Orange Chair Podcast. To listen to the full episode, or any other episode, you may do so by selecting your preferred podcast listening method on The Orange Chair Podcast page. Enjoy! Alex Frazier: [00:00:09] In today’s episode, we are discussing […]
How South Carolina is Automating State Government
For years, KeyMark has helped South Carolina government agencies automate their processes as a State Contract OnBase vendor. Through this contract, South Carolina state agencies benefit from discounted prices on OnBase, as well as easy purchasing without the requirement of an RFP. Most importantly, these agencies are becoming more efficient and productive than ever before […]
Establishing The Need for RPA in State Government
State government agencies process large volumes of data each day, typically requiring employees to enter it manually into a specific system or database. Although necessary, these time-consuming tasks take away large amounts of resources and slow down the other services these employees provide to the public. Robotic Process Automation (RPA) has been changing business as […]
Utilizing South Carolina’s State OnBase Contract
As a South Carolina State Term Contract vendor, KeyMark can help you leverage the State’s investment in a centralized document management infrastructure with OnBase. Sound complicated? Let us answer some of your questions. What is OnBase? OnBase Software by Hyland is a leading Enterprise Content Management solution that manages content and streamlines business processes. Whether […]
FOIA – Public Records Made Simple
Public records requests – whether submitted by constituents or media entities – require a process that many government agencies haven’t yet modernized. Oftentimes, employees must hunt down paper documents from multiple departments, get approvals, and make manual redactions in what becomes a lengthy process. With the latest updates to the Freedom of Information Act (FOIA), […]
Tax Collection Is As Easy As Driving A Car
I recently went on a road trip from my home in South Carolina to visit family in Oklahoma and Texas… I sat for 14 hours straight, and I was exhausted, but in reality I didn’t have to do much over the 1,000 mile drive. My car did most of the work: the accelerator told the […]
South Carolina’s OnBase Investment
Since 2006, OnBase by Hyland and KeyMark have partnered with the State of South Carolina to provide a state-of-the-art enterprise content management (ECM) solution to all state agencies, counties and local municipalities. The existing OnBase investment allows you to build workflows, automate your business processes, and provide disaster recovery protection, at a fraction of the […]
Cutting Through the Jargon: Simplifying Automation Technology for Government
Many government agencies know there are better ways to leverage automation technology but are often overwhelmed or turned off by buzz words, rhetoric and technology jargon. As I hear this a lot, I wanted to take a few minutes to explain the business process automation platforms into two primary categories: workflow and dynamic case management. […]
Ways Government Can Maximize Tech Budgets
Have you been thinking about next fiscal year’s budget? If you’ve been considering an enterprise content management (ECM) solution or wondering how you can enhance your current ECM solution, now is a good time to start planning. Here are six ways your government agency can leverage technology to not only solve your immediate challenges, but […]
[Infographic] Preparing for Constituent 2020 with OnBase
Our good friends at OnBase by Hyland and GovLoop put together this great infographic on how to be prepared for Constituent 2020. Will you be ready? The way we engage with government is quickly changing. We use modern and emerging technology in nearly every aspect of our lives, and expect these services to be available […]
[Video] Richland County Government Testimonial
Hear How Richland County, SC is Having Success Using OnBase by Hyland Take the Next Step We can help you decide pretty quickly whether this would be a good fit for your organization. With 20+ years of experience in automation, we just need about 5 minutes of Q&A. Contact Us