The Orange Chair Podcast, Episode 4: Automation in Government

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Episode 4: Automation in Government The following is a transcription from Episode 4 of The Orange Chair Podcast.  To listen to the full episode, or any other episode, you may do so by selecting your preferred podcast listening method on The Orange Chair Podcast page. Enjoy! Alex Frazier: [00:00:09] In today’s episode, we are discussing […]

How South Carolina is Automating State Government

For years, KeyMark has helped South Carolina government agencies automate their processes as a State Contract OnBase vendor. Through this contract, South Carolina state agencies benefit from discounted prices on OnBase, as well as easy purchasing without the requirement of an RFP. Most importantly, these agencies are becoming more efficient and productive than ever before […]

6 Steps to Starting an RPA Project at Your State Government Agency

Many in the public sector are starting to utilize Robotic Process Automation (RPA) technology with highly effective results. RPA helps businesses automate their processes by taking menial and repeatable tasks off overloaded workers. It not only frees employees to perform more strategic and knowledge-based work but also allows them to spend more meaningful time with […]

Establishing The Need for RPA in State Government

State government agencies process large volumes of data each day, typically requiring employees to enter it manually into a specific system or database. Although necessary, these time-consuming tasks take away large amounts of resources and slow down the other services these employees provide to the public. Robotic Process Automation (RPA) has been changing business as […]

Utilizing South Carolina’s State OnBase Contract

As a South Carolina State Term Contract vendor, KeyMark can help you leverage the State’s investment in a centralized document management infrastructure with OnBase. Sound complicated? Let us answer some of your questions. What is OnBase? OnBase Software by Hyland is a leading Enterprise Content Management solution that manages content and streamlines business processes. Whether […]

FOIA – Public Records Made Simple

Public records requests – whether submitted by constituents or media entities – require a process that many government agencies haven’t yet modernized. Oftentimes, employees must hunt down paper documents from multiple departments, get approvals, and make manual redactions in what becomes a lengthy process. With the latest updates to the Freedom of Information Act (FOIA), […]

Cutting Through the Jargon: Simplifying Automation Technology for Government

Many agencies know there are better ways to leverage automation technology but are often overwhelmed or turned off by buzz words, rhetoric and technology jargon. As I hear this a lot, I wanted to take a few minutes to explain the business process automation platforms into two primary categories: workflow and case management. Hopefully this […]

6 Ways Government Agencies Can Maximize Their Technology Budgets

Have you been thinking about next fiscal year’s budget? If you’ve been considering an enterprise content management (ECM) solution or wondering how you can enhance your current ECM solution, now is a good time to start planning. Here are six ways your agency can leverage technology to not only solve your immediate challenges, but also […]

[Infographic] Preparing for Constituent 2020 with OnBase

Our good friends at OnBase by Hyland and GovLoop put together this great infographic on how to be prepared for Constituent 2020. Will you be ready?   The way we engage with government is quickly changing. We use modern and emerging technology in nearly every aspect of our lives, and expect these services to be available […]

[Infographic] 10 Benefits of Going Paperless in Government

It’s no secret that paper-based processes power government services. Everything from handling benefit claims, to paying a parking ticket, to filing for a building permit involves paper. But most of those services can now be conducted online, and as these services shift to digital applications, field workers, caseworkers and inspectors are becoming more efficient. Tedious […]