Utilizing South Carolina’s State OnBase Contract

As a South Carolina State Term Contract vendor, KeyMark can help you leverage the State’s investment in a centralized document management infrastructure with OnBase. Sound complicated? Let us answer some of your questions. What is OnBase? OnBase Software by Hyland is a leading Enterprise Content Management solution that manages content and streamlines business processes. Whether […]

FOIA – Public Records Made Simple

Public records requests – whether submitted by constituents or media entities – require a process that many government agencies haven’t yet modernized. Oftentimes, employees must hunt down paper documents from multiple departments, get approvals, and make manual redactions in what becomes a lengthy process. With the latest updates to the Freedom of Information Act (FOIA), […]

Assessors: 3 Steps Toward a Happier Taxpayer

As more and more consumers are expecting a quick and easy digital answer, government seems to be lagging behind. This can be seen most in offices handling property assessment. Taxpayers want to be able to quickly access websites and complete tasks, instead of having to come to an office and stand in lines. Even though government […]

6 Ways Government Agencies Can Maximize Their Technology Budgets

Have you been thinking about next fiscal year’s budget? If you’ve been considering an enterprise content management (ECM) solution or wondering how you can enhance your current ECM solution, now is a good time to start planning. Here are six ways your agency can leverage technology to not only solve your immediate challenges, but also […]

[Infographic] Preparing for Constituent 2020 with OnBase

Our good friends at OnBase by Hyland and GovLoop put together this great infographic on how to be prepared for Constituent 2020. Will you be ready?   The way we engage with government is quickly changing. We use modern and emerging technology in nearly every aspect of our lives, and expect these services to be available […]

[Infographic] Leveraging ECM to Excel with Commmunity Planning

Our good friends at OnBase by Hyland and GovLoop put together this great infographic on leveraging ECM for Government to excel with community planning. As state and local government employees, you face some tough IT obstacles. You have to build digital solutions to meet constituent demand, and design IT systems and architectures to support new services – all […]

[Infographic] Six Ways ECM Can Help Government Overcome Common Challenges

Our good friends at OnBase by Hyland and The Center for Digital Government put together this great infographic on ECM for Government. Government budgets are slowly trending up, but that doesn’t mean they will be anywhere near their pre-recession levels anytime soon. It is more important than ever for government agencies to continue to find innovative solutions to […]

[Video] Richland County Government Testimonial

Hear How Richland County, SC is Having Success Using OnBase by Hyland Take the Next Step We can help you decide pretty quickly whether this would be a good fit for your organization. With 20+ years of experience in automation, we just need about 5 minutes of Q&A.  Contact Us

6 Benefits of a Self-Service Kiosk for Streamlining Constituent Access

You know the feeling of waiting in line – on line, queued up, waiting, waiting – when all you need to do is drop off a document. Maybe you just need to submit a change of address form or check on the status of a case. If you hate lines, how do you think your constituents feel? A self-service kiosk […]

[Infographic] 10 Benefits of Going Paperless in Government

It’s no secret that paper-based processes power government services. Everything from handling benefit claims, to paying a parking ticket, to filing for a building permit involves paper. But most of those services can now be conducted online, and as these services shift to digital applications, field workers, caseworkers and inspectors are becoming more efficient. Tedious […]