Category: Case Management

keymark-customer-service

10 Ways KeyMark Helps Customers

Wow, it has been an exciting year for KeyMark and our customers! With growth comes change, and change often brings new relationships, roles and responsibilities. We wanted to take a moment to make sure all of our customers know that we are here for you, so we wrote a blog

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Contact Tracing Definition

Contact Tracing and Case Management

Contact Tracing Will Require Case Management Software, Says the CDC As the world begins to “re-open” in the midst of COVID-19, many are struggling to understand how best to address plans for contact tracing. Because the CDC is strongly recommending case management technology as part of a contact tracing solution,

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With the right partner, an intelligent automation solution can shift your organization into modern-day processes and maximize efficiency.

How to Choose an Intelligent Automation Reseller

Digital transformation is happening across all industries as organizations use intelligent automation to shift their processes into modern-day systems. Now more than ever, these organizations are discovering the importance of finding a technology partner that can learn their business and meet all of their needs. A technology reseller is one

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Should I Consider Case Management?

Should I Consider Case Management for my Department or Enterprise? Looking for an alternative to using Excel spreadsheets, Access databases or even paper documents (gasp!) to collect and manage data related to a specific process? A case management system can help. If you’re feeling that running your business using spreadsheets

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2 Ways Virtual Collaboration Adds a Customer Service Edge

KeyMark has recently partnered with a virtual collaboration company called Livegenic. Livegenic offers an easy-to-deploy service where an organization can quickly and easily utilize real-time photo and video collaboration, guided self-service and field resource management tools. The tool adds a game-changing dynamic to anyone who is using case management software

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Cloud-based OCR

Hosting OnBase in the Hyland Cloud

The Hyland Cloud is a world-class hosting platform for OnBase and Hyland’s other content services offerings. It is privately managed by a team of in-house experts and leverages cutting-edge technologies and security-driven policies. This platform gives organizations full functionality of OnBase, but rather than being hosted on-premise, it resides in

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keymark entry hall

5 Things We’re Excited About Right Now

There are always things to be excited about at KeyMark, but right now is an especially good time to look forward to what’s on the horizon. Here are 5 reasons to get excited about the rest of 2019! 1. RPA (Robotic Process Automation) RPA, or Robotic Process Automation, is a

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