How to Choose an Intelligent Automation Reseller

3 minute read

Digital transformation is happening across all industries as organizations use intelligent automation to shift their processes into modern-day systems. Now more than ever, these organizations are discovering the importance of finding a technology partner that can learn their business and meet all of their needs. A technology reseller is one of the best options for an intelligent automation partner because they can offer a total solution, and can recommend, based on experience, how to blend a variety of vendors to achieve an effective total solution. The best resellers even offer implementation and support after the sale. To find the best partner for your organization, there are a few characteristics you should look for. 

Expertise

The first thing to look for is evidence that your intelligent automation reseller has successfully implemented solutions within your own industry. However, solutions built for other industries are a sign of a well rounded reseller.  Are their solutions powerful enough to work with government entities? Is their security tight enough to provide solutions to an organization in financial services? The span of solutions a reseller offers can be a great insight into its overall ability to deliver results.

Other questions you should ask include:

  • How long have they worked with the intelligent automation technology they offer?
  • Are they an industry leader?
  • Do they sell industry leading solutions?
  • Do their employees have certifications?
  • Do they offer implementation and support?

Using these questions as your baseline, you can begin to dig deeper into a potential partner’s qualifications.

Experience

Many organizations may first look towards partners that are located nearby, thinking that the close proximity will make for a better partnership. What matters more than location, however, are the resources that a partner has available to take care of your business. Resellers with a national reach, though they may be located in a different part of the country, have proven resources, capabilities, and technology that allow them to work with organizations across the country. 

The benefits of a reseller with national reach may also include:

  • Support hours (not limited by time zone)
  • Managed Services in your region
  • Experience with large and small companies
  • Experience with multiple industries
  • Collaborative technology

Top Intelligent Automation Technology

A reseller can check many of the boxes that you require, but if the technology that they offer isn’t top-tier, they won’t be best fit to partner with your organization. When researching the best intelligent automation technology, the Gartner Magic Quadrant – a trusted source for market research reports on information technology – is a great place to start. Companies who reside in the Gartner Magic Quadrant lead the field when it comes to performance, vision and leadership in technology.

As an example, two of KeyMark’s intelligent automation partners have long stood as members of the Quadrant. Hyland, a Keymark partner for over 20 years, has been consistently marked as one of the best in content management services. Another partner, Blue Prism, has long led the intelligent automation space with their RPA technology – they were even the ones to create the term ‘Robotic Process Automation.’ Technology like this, provided by the best-of-the-best, will ultimately set a reseller apart and allow them to best serve your organization.

For More, Read our eBook!

Our eBook, How to Choose an Intelligent Automation Reseller, goes into even more depth on how you can make the best decision for your organization. Should you ever have any more questions, KeyMark is here to help. Just give us a call!

Keep Reading

Insights 2024 is over! Here's what we learned.

Greenville’s Business Automation Conference is Over!

Here are 5 things we learned… 1. The power of DEBRIEF Insights opened with a pretty epic presentation by our keynote speaker, Marine F/A-18 fighter pilot instructor, and Top Gun graduate Patrick Houlahan. Beyond discussing his time as a pilot and at Top Gun school, Patrick shared leadership and teamwork

Read More
KeyMark announces Insights 2024.

5 Things to Expect at Insights 2024

What to expect at Insights? We’re officially one week away from Insights 2024, KeyMark’s biggest get-together of the year. For those not in the know, Insights is our annual automation conference, bringing together peers and professionals to discuss the future of business powered by process automation. If you’re already signed

Read More
What do you get with KeyMark's support plans.

What’s the Value in KeyMark Support?

Award-winning Extended Support We’ve extensively covered the value in a value-added reseller, and one of the major claims is the addition of implementation, training, and award-winning lifetime support. But what makes KeyMark support “award-winning”, why are our support teams consistently ranked in the highest echelon of partner programs, and —

Read More
Search