Contact Tracing and Case Management

Contact Tracing Definition

Contact Tracing Will Require Case Management Software, Says the CDC As the world begins to “re-open” in the midst of COVID-19, many are struggling to understand how best to address plans for contact tracing. Because the CDC is strongly recommending case management technology as part of a contact tracing solution, we wanted to put together […]

2 Ways Virtual Collaboration Adds a Customer Service Edge

KeyMark has recently partnered with a virtual collaboration company called Livegenic. Livegenic offers an easy-to-deploy service where an organization can quickly and easily utilize real-time photo and video collaboration, guided self-service and field resource management tools. The tool adds a game-changing dynamic to anyone who is using case management software like OnBase. Here are two […]

Implementing RPA in Financial Services Organizations

RPA in financial services helps organizations reduce costs, increase accuracy, enhance compliance and improve overall productivity.

RPA in Financial Services For a majority of companies – especially financial institutions – dealing with confidential and sensitive information is a daily occurrence. Should there be a system breach, these organizations could face hefty fines, stiff penalties and even criminal prosecution — not to mention damaged credibility in the eyes of the public. That’s […]

Choosing RPA Software: 14 Things to Consider

RPA software automation takes careful thought -- that's why we gave you the 14 most important things to consider.

So, you have heard about Robotic Process Automation (RPA) software, but are you wondering where to start? We’ve got you covered. After polling some of our customers and speaking with our partners at Blue Prism, we have created a guide on what you should be considering.  Here are 14 great things to consider as you […]

Five Important Tips to Successfully Implement Bots In Your Business

RPA can be easier to implement than most people think. It often only takes hours – not weeks or months – since bots are an alternative to complex APIs and coding. Based on our experience, we have found these five steps critical to a successful bot deployment: First, what repetitive tasks tie your employees up? […]

70 Manual Processes That Bots Can Do Better

Robotic Process Automation is Here. Are You Ready? RPA Use Cases As organizations start identifying use cases for bots, or Robotic Process Automation (RPA), they often get stuck on where to start. The best advice we have is to start small: pick a process, or a small step in a larger process, that is highly […]

Three Questions To Ask If You’re Considering an ECM Software Upgrade

Three Questions To Ask If You’re Considering an ECM Software Upgrade.Does your business, agency or organization have an enterprise content management (ECM) system in place? If so, you already realize what an integral role the system plays in your daily operations.Converting or upgrading your system can be a scary proposition. Whether you are working with […]

Business Form Challenges and Solutions: Even with Electronic Forms, Many Obstacles Still Exist

Business Form Challenges and Solutions: Even with Electronic Forms, Many Obstacles Still Exist Every business in every industry uses various types of business forms to collect important data. Forms are used to handle both internal processes and external processes, from simple employee expense reports to complicated insurance enrollments. Regardless of the complexity of the process, forms enable participants […]