Contact Tracing and Case Management

Contact Tracing Definition

Contact Tracing Will Require Case Management Software, Says the CDC As the world begins to “re-open” in the midst of COVID-19, many are struggling to understand how best to address plans for contact tracing. Because the CDC is strongly recommending case management technology as part of a contact tracing solution, we wanted to put together […]

2 Ways Virtual Collaboration Adds a Customer Service Edge

KeyMark has recently partnered with a virtual collaboration company called Livegenic. Livegenic offers an easy-to-deploy service where an organization can quickly and easily utilize real-time photo and video collaboration, guided self-service and field resource management tools. The tool adds a game-changing dynamic to anyone who is using case management software like OnBase. Here are two […]

Implementing RPA in Financial Services Organizations

RPA in financial services helps organizations reduce costs, increase accuracy, enhance compliance and improve overall productivity.

How to Think About RPA for Financial Services Organizations For a majority of companies – especially financial institutions – dealing with confidential and sensitive information is a daily occurrence. Should there be a system breach, these organizations could face hefty fines, stiff penalties and even criminal prosecution — not to mention damaged credibility in the […]

14 Things to Consider With Blue Prism RPA

choosing-the-right-rpa-software

So, you have heard about Robotic Process Automation (RPA) software, but are you wondering where to start? We’ve got you covered. KeyMark researched all RPA providers before partnering with Blue Prism. We wanted to make sure that we were representing the best-in-breed. (Gartner agreed, as it regularly shows Blue Prism as an RPA magic quadrant […]

5 Tips to Successfully Implement Bots In Business

rpa-robotic-process-automation-implementation-tips

RPA can be easier to implement than most people think. Any organization can benefit from best practices when they are considering a new technology implementation. These Robotic Process Automation implementation tips have been gathered after some successful implementations. It often only takes hours – not weeks or months – since bots are an alternative to […]

70 Manual Processes That Bots Can Do Better

Need some robotic process automation examples? Here are 70 manual processes that digital workers can do better than humans!

Robotic Process Automation is Here. Are You Ready? RPA Use Cases As organizations start identifying use cases for Robotic Process Automation (RPA), they often get stuck on where to start and need some RPA examples. The best advice we have is to start small: pick a process, or a small step in a larger process, […]

Three Questions To Ask If You’re Considering an ECM Software Upgrade

Three Questions To Ask If You’re Considering an ECM Software Upgrade. Does your business, agency or organization have an enterprise content management (ECM) system in place? If so, you already realize what an integral role the system plays in your daily operations. Converting or upgrading your system can be a scary proposition. Whether you are […]

Business Form Challenges and Solutions: Even with Electronic Forms, Many Obstacles Still Exist

Business Form Challenges and Solutions: Even with Electronic Forms, Many Obstacles Still Exist Every business in every industry uses various types of business forms to collect important data. Forms are used to handle both internal processes and external processes, from simple employee expense reports to complicated insurance enrollments. Regardless of the complexity of the process, forms enable participants […]