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Fiscal challenges continue to impact public housing authorities (PHA) and health and human services (HHS) agencies. These agencies are finding their workforce stretched to the limit as constituent demand for services continues to increase. The number of Americans receiving assistance from programs such as Supplemental Nutrition Assistance Program (SNAP), Medicaid

For the approximately 125,000 people who live in Wood County, OH, the Department of Job and Family Services (WCDJFS) is a safety net. Whether a family needs long-term assistance to get back on its feet or temporary help to get through a financial setback, WCDJFS is committed to fulfilling its

The Basics Health and human services agencies fight to improve our communities and respond even in tough times. Whether providing housing, food, heat or financial assistance, these organizations play a vital role for clients. For these agencies, eligibility and re-certification paperwork is the common layer for most programs. However, it’s

Enterprise Content Management System Eliminates Paper Record Storage And Eases Field Visits For Case Workers The Challenge The Crawford County Human Services office provides intake and case management services for Mental Health, Early Intervention, and Children and Youth Services. Even in a county with a smaller population, more information is

Allegheny County Department of Human Services Improves Accounts Payable Process with OnBase Workflow The Challenge In order to more efficiently manage the organization’s Accounts Payable department, DHS turned to KeyMark to help implement a voucher workflow solution, which was a pilot project in Allegheny County. DHS’s solution now serves as