A look at Hyland changes and the road ahead Just over 18 months ago, Hyland Software laid off several hundred employees. Within months, new leadership from the outside was put into place and this year we saw additional leadership positions removed or modified. For years it has been common to
Generative AI is great comic relief. I asked it to write a poem in old English style about my chihuahua named Chico who licks his paws all the time. I haven’t laughed that hard since seeing a TikTok of people being scared by random bursts from an airhorn. But AI
In today’s business landscape, automation plays a crucial role in driving success and fostering innovation. To assist in selecting the best automation platform, Gartner® offers valuable guidance in their 2023 Magic Quadrant™ for Robotic Process Automation (RPA) report, where they assess the leading players in the RPA domain. UiPath has
On Friday, October 1st, Hyland Software is moving to a subscription or SaaS-only pricing model, no longer selling perpetual licenses. The change comes in an effort to create a more modern pricing model that better aligns with customers’ solutions. In addition to a more modern pricing approach, the transition also
Identifying and Evaluating Emerging Technologies You are the reason KeyMark exists as a business. It may sound cliche, but every effort we make to develop our technology suite, invest in expertise, and provide a remarkable customer experience is intended to enhance your business. Your ability to excel at what you
21st Century State Budget Offices Create Better Outcomes. Managing a state budget is a complex process of juggling inter-departmental and inter-agency requests, creating proper transparency for constituents, and above all, leveraging data to create results. Without the right tools, the process itself can get in the way. If you’re still
Automate State Budget Offices for Better Outcomes. We all want our state and local governments to serve us more efficiently, effectively, and quickly. But, as a state government employee, you know the daily realities of manual data collection and entry, lack of visibility into processes, and tangled webs of exceptions.
Third Party Administrators Use Intelligent Capture Technology for a Happier Customer New technologies introduce new customer expectations, and now more than ever, the speed of artificial intelligence has increased the rate at which customers desire to be serviced, particularly among patients and payers. Service Level Agreements (SLAs) need to be
Can Artificial Intelligence Make Bad Decisions? Even if you’ve never asked Siri to set a reminder or told Alexa to play a movie, artificial intelligence (AI) is still part of your world. That’s because AI and machine learning that can understand us and make decisions are playing an increasingly larger
Many in the public sector are starting to utilize Robotic Process Automation (RPA) technology with highly effective results. RPA helps businesses automate their processes by taking menial and repeatable tasks off overloaded workers. It not only frees employees to perform more strategic and knowledge-based work but also allows them to
As a South Carolina State Term Contract vendor, KeyMark can help you leverage the State’s investment in a centralized document management infrastructure with OnBase. Sound complicated? Let us answer some of your questions. What is OnBase? OnBase Software by Hyland is a leading Enterprise Content Management solution that manages content
Robotic Process Automation for Logistics Companies, Part 2 In an earlier post, we discussed the first use case of Robotic Process Automation (RPA) for the transportation and logistics industry with shipment scheduling and tracking. Below, we discuss two additional use cases. 2. Invoicing and Credit Collections In addition to streamlining
