Most organizations are continually looking for faster and more efficient ways to meet the needs of their customers. While businesses are typically motivated by profit, government agencies are motivated by to better serve their constituencies. This is especially true for Law Enforcement, an institution under constant pressure to ensure public
Approximately 21,000 patients are admitted to University Hospital in Augusta, GA each year, and another 10,000 annually receive outpatient treatment. As a result, the hospital’s hosted mainframe generates hundreds of lengthy reports for patient access management and billing that must be made available to dozens of departments. Until recently, these
Paper charts, express shipping, and manual data entry were once common practices for Schumacher Group (SCP Health), one of the largest and fastest growing emergency management companies in the nation. Realizing that a more efficient patient chart process was needed, Schumacher Group turned toward document management automation. Headquartered in Lafayette,
ePlan Whitepaper Download Bringing Paperless Plan Review to Reality A technology and process checklist for local governments Paperless planning isn’t just about making internal processes more modern and efficient. It’s also an essential foundation for the next transformation: to community development activity that is truly a collaboration with local developers,
The Challenge The Office of Pensions was using a six-year-old document imaging and management system and had outgrown the capacity of the system. Limitations within the system when handling correspondence from pensioners, insurance companies, state agencies and other entities had led to extended periods of downtime and constraints on the
The Challenge Managing multiple properties and thousands of clients with strict eligibility requirements is an administrative challenge. York County Housing Authority (YHA) uses the WinTen public housing software to manage tenant programs, administer financial reporting, and deliver maintenance services. The TenMast system helps housing authorities meet HUD regulations and data
PENNVEST leverages OnBase to Reduces Costs and Maximize Efficiency The Challenge PENNVEST deals with an extremely high volume of paper. Ten years ago when Laura Lewis began her job as IT Director, the agency’s paper records occupied an entire floor of a building. The agency had retrieval issues, and employees
Technology Underwrites ROI for HMIC The Challenge The previous document management system, implemented in 1995, was not up to the challenge of processing 120,000 multi-page documents per month and the system was very labor intensive. For example, documents had to be sorted into batches, and after batching, indexed information could
As a 51-store Wendy’s franchise, First Sun Management Corporation employs approximately 1,400 employees on any given day. With nearly 4,000 to 4,500 new job applicants every year and 120 new employees each month, mountains of paperwork regularly flow into First Sun Management’s corporate offices. With the growing challenges of maintaining,
The Problem Glen Raven has three primary business units, which had maintained separate accounting systems. The three accounting departments each had a different enterprise resource planning (ERP) system to process invoices, as well as their own data and documents that were being stored at their division. With three decentralized accounts
To better serve constituents, Richland County’s information technology department had developed its own departmental software solutions for document capture and imaging. Each solution took approximately four to six months to create and deploy, as each department had its own unique needs and requirements. Requirements: Easy to Configure and Customize Realizing
When an off-site relocation of the Accounts Payable department of Gulfstream Aerospace threatened to cause further inefficiencies and increase costs, Gulfstream professionals knew they had to take action. As an organization dedicated to continuous improvement, Gulfstream operates under a lean environment, frequently implementing best practice and Six Sigma efforts. So
