OCR Leads to Happier Customers for TPA Insurers

TPA Document Capture Technology

Third Party Administrators Use Intelligent Capture Technology for a Happier Customer With the recent rise in remote work due, insurers are doing everything they can to keep their employees and clients safe. But despite the working conditions we’re currently faced with, customer service expectations and Service Level Agreements (SLAs) still need to be met. Also […]

Robotic Process Automation for Logistics Companies, Part 2

Robotic Process Automation for Logistics Companies, Part 2 In an earlier post, we discussed the first use case of Robotic Process Automation (RPA) for the transportation and logistics industry with shipment scheduling and tracking. Below, we discuss two additional use cases. 2. Invoicing and Credit Collections In addition to streamlining shipment scheduling and tracking, RPA […]

Robotic Process Automation for Logistics Companies, Part 1

Robotic Process Automation for Logistics Companies, Part 1 With logistics accounting for 9% of the global gross domestic product (GDP), it’s one of the largest and most productive industries in the global economy. However, the industry, as a whole, has been slower than other industries to adopt new digital transformation technologies. According to Kofax, 32% […]