With so much information available today on Robotic Process Automation, it can be easy to get overwhelmed. In reality, there are only a few important things you need to know about this technology in order to understand what it can do for your organization. Once you have the basics down, the rest falls into place.
So, What is RPA?
Robotic Process Automation (RPA) is software that you can program to execute most of your computer-based business tasks by automating repetitive, labor intensive work. It helps free your human workforce to create, build and innovate. RPA is a cost effective, less intrusive automation solution that delivers big benefits to business in terms of cost savings, increased efficiency, easy compliance and improved accuracy.
And no, there aren’t actually any robots, per se. Another term for them is “digital workers” because of the way they work alongside humans to accomplish tasks. In fact, their programming gives them a unique set of skills that allow them to be more collaborative than a traditional ‘bot.’
What are the Benefits of RPA?
In short, RPA can increase speed and productivity, decreases costs, increase accuracy and make compliance simple and fast in the back office, while enhancing customer service and satisfaction in the front office. Furthermore, digital workers free up employees from monotonous work like data-entry, allowing them to focus on more valuable tasks that require a human mind.
Another important thing to note about an RPA digital worker is that it can work around the clock. When the rest of your company heads home for the day, your digital worker can stay running 24/7 to accomplish tasks without the risk of error.
Can My Organization Use RPA?
RPA can be scaled and used for almost any kind of repetitive task. It has been used by organizations in almost every area, including:
- Debt Buying / Loan Servicing
- Human Resources
- Transportation and Logistics
Want to Know More?
For even more information on the basics of RPA, you can download our eBook The RPA Cheat Sheet for free!