6 Steps to Starting an RPA Project at Your State Government Agency

Many in the public sector are starting to utilize Robotic Process Automation (RPA) technology with highly effective results. RPA helps businesses automate their processes by taking menial and repeatable tasks off overloaded workers. It not only frees employees to perform more strategic and knowledge-based work but also allows them to spend more meaningful time with […]

Utilizing South Carolina’s State OnBase Contract

As a South Carolina State Term Contract vendor, KeyMark can help you leverage the State’s investment in a centralized document management infrastructure with OnBase. Sound complicated? Let us answer some of your questions. What is OnBase? OnBase Software by Hyland is a leading Enterprise Content Management solution that manages content and streamlines business processes. Whether […]

Six Simple Ways You Benefit from the State of South Carolina’s OnBase Investment

Since 2006, OnBase by Hyland and KeyMark have partnered with the State of South Carolina to provide a state-of-the-art enterprise content management (ECM) solution to all state agencies, counties and local municipalities. The existing OnBase investment allows you to build workflows, automate your business processes, and provide disaster recovery protection, at a fraction of the […]

Cutting Through the Jargon: Simplifying Automation Technology for Government

Many agencies know there are better ways to leverage automation technology but are often overwhelmed or turned off by buzz words, rhetoric and technology jargon. As I hear this a lot, I wanted to take a few minutes to explain the business process automation platforms into two primary categories: workflow and case management. Hopefully this […]

8 Ways to Simplify Complaint Management with OnBase

Many organizations today don’t have an easy way to funnel complaints to the appropriate departmental personnel for timely resolution. Not anymore. OnBase allows you to standardize your complaint management process, making it easy to capture and centralize complaints and providing you with critical insight to see how well you’re meeting your customer and constituents’ expectations. […]

6 Ways Government Agencies Can Maximize Their Technology Budgets

Have you been thinking about next fiscal year’s budget? If you’ve been considering an enterprise content management (ECM) solution or wondering how you can enhance your current ECM solution, now is a good time to start planning. Here are six ways your agency can leverage technology to not only solve your immediate challenges, but also […]

[Infographic] Six Ways ECM Can Help Government Overcome Common Challenges

Our good friends at OnBase by Hyland and The Center for Digital Government put together this great infographic on ECM for Government. Government budgets are slowly trending up, but that doesn’t mean they will be anywhere near their pre-recession levels anytime soon. It is more important than ever for government agencies to continue to find innovative solutions to […]