Hyland OnBase Diamond Support Services

Award-Winning OnBase Support – Whenever You Need It

Discover the Diamond Difference and the Perks of Platinum

Our job isn’t finished once we complete your OnBase implementation. We also offer a range of OnBase support plans to ensure you make the most of your investment. These plans have been carefully formulated with our vast experience and your budget in mind, and they’re uniquely designed to address the needs of your organization.

For instance, all of our support plans (Silver, Gold and Platinum) include unlimited phone and email support during business hours, but these plans also scale to offer more specialized services like designated support contacts, insightful executive visits and more.

Minimum Headaches, Maximum ROI

As part of our support plans, we will troubleshoot your software when needed to keep your system secure, minimize downtime and ensure maximum efficiency.

However, our support plans go well beyond routine maintenance and security patches. We’re here to help you leverage the complete capabilities of Onbase software, whether that means providing you with resources like webinars and trainings, answering your questions via phone or email, or meeting with you face-to-face to help you overcome obstacles unique to your organization. It’s all part of our ongoing commitment to providing stellar OnBase support.

KeyMark: An OnBase by Hyland Diamond Support Partner for Twenty Years Running

Hyland 2022 AwardsHyland 2003-2023 Diamond Support Award Recipient

KeyMark began implementing OnBase and providing support in 2000. Since then, we’ve enjoyed a rich partnership with Hyland, helping hundreds of businesses work better with OnBase software.

Put our depth of experience to work for your organization, and let us help you gain mastery of this valuable and award-winning tool.