Headquartered in Irvine, California, Kofax® is a leading developer of smart process applications that simplify the business critical First Mile™ of information intensive customer interactions. Through market leading capture, process management, analytics and mobile capabilities, organizations are empowered to gain a competitive advantage in a technologically savvy business world and create newer and better ways to grow a loyal customer base – all while saving money.
In March 2015, Kofax Limited was acquired by Lexmark International, Inc. Lexmark creates enterprise software, hardware and services that remove the inefficiencies of information silos and disconnected processes, connecting people to the information they need at the moment they need it. Paul Rooke, Lexmark chairman and chief executive officer, said, “The acquisition of Kofax enhances our best-in-class offerings so our customers can capture, manage, access and act upon their information more efficiently, and extends Lexmark into the high-growth smart process applications market.”
Making the First Mile™ Smarter
Kofax established the First Mile™ trademark in 2013 as part of the company’s launch of various SPAs that would be a critical link between rigid organizational and database software and loosely structured interactions with customers.
Kofax software and solutions are used by thousands of customers in healthcare, insurance, government, banking, business process outsourcing and other industries. In addition to its own sales and support offerings, Kofax delivers software solutions through a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. Of these partners, KeyMark is one of a handful of resellers with a Diamond designation.