SeaBright Holdings, Inc. (NYSE: SBX) has selected KeyMark Inc., to implement Kofax Capture and the OnBase Enterprise Content Management (ECM) suite across SeaBright Insurance Company’s claims and underwriting departments as well as into their back office and affiliate operations.
With KeyMark, SeaBright’s drive to improve efficiencies and lower administrative costs in its claims and underwriting process now extends to document handling. This project will roll out to approximately 350 users. SeaBright has focused on reducing per-unit operating expenses, and positioning the organization for more scalable growth with its use of ECM and Business Process Management (BPM). “By utilizing KeyMark to integrate Kofax and OnBase into our critical business processes in underwriting and claims, we are anticipating a significant return on investment and enhanced customer service associated with streamlining these paper-intensive processes,” said Skip Borland, Vice President, SeaBright Insurance Company.
“SeaBright’s approach to this project is truly exciting. Their organization took the time to prepare and understand the full breadth of ECM and BPM technology and what it could mean for them,” explained Ed McQuiston, Vice President, Sales, KeyMark Inc. “As a result, the project they are undertaking really will be a showcase of all the benefits of these technologies, from increased efficiency and enhanced compliance to improved service.”