KeyMark, a leading systems integrator in the enterprise content management (ECM) software industry, has promoted Michael Grunden to Director of Sales Operations. Grunden will be responsible for account management and operational efficiency of KeyMark’s sales operations.
Grunden works out of KeyMark’s Camp Hill, Pennsylvania office. He first joined IMR (acquired by KeyMark in 2015) in 1995 in the customer service department and held multiple positions throughout the years, most recently serving as Process Manager for KeyMark’s Northeast operations. Grunden’s extensive customer focused experience makes him well suited to oversee customer-facing requests, renewals and questions.
“At KeyMark, we believe that the success of our sales executives is directly tied to the caliber of support they get from their sales operations team,” said Victoria Pruitt, Vice President of Sales at KeyMark. “Moving Mike into the Sales Operations Director role closes the loop on an outstanding Sales Operations Team. His leadership in this group allows the sales executives to focus on their customers while providing the support and visibility needed to keep everything moving behind the scenes.”
Since 1996, KeyMark, Inc. has been a leading intelligent automation provider delivering capture (OCR)
, workflow (ECM)
, case management (DCM),
and robotic process automation (RPA)
solutions. KeyMark believes that information should be easy and helps clients leverage technology, such as artificial intelligence and machine learning, to maximize productivity and decrease manual labor in industries such as: energy and gas; financial services
; manufacturing, distribution and logistics
; and public sector
. As a value-added reseller of OnBase by Hyland
, Blue Prism
, and Kofax software
, KeyMark is one of a select few organizations worldwide to represent such a comprehensive list of automation capabilities with years of proven experience and our award-winning KeyMark Extended Support.
Additionally, KeyMark is the creator of Forms InMotion
, an innovative software-as-a-service solution for forms automation.
KeyMark was named as 2016, 2017, and 2018 Best Places to Work
in South Carolina by the South Carolina Chamber of Commerce and SC Biz News. The company was also ranked 17th in the 2016 South Carolina’s Fastest Growing Companies
Competition and has appeared four times on the INC. 5,000 list of America’s Fastest-Growing Private Companies
– most recently in 2017 at #3525. KeyMark is headquartered in Liberty, S.C., with a regional sales office in Camp Hill, Penn.; and a Document Conversion Services Center in West Hazleton, Penn. that operates as IMR Digital
; For more information, call 864-343-0500.