KeyMark Names Leah Rice as Support Manager

KeyMark Names Leah Rice as Support Manager

KeyMark, a leading intelligent automation provider and value-added reseller, promotes Leah Rice to Support Manager. Vice President of Operations Cameron Boland made the announcement.

“Providing outstanding customer support has always been a key to KeyMark’s success, and no one in the organization has done more to keep us at the top of our game and the top of our industry for customer support than Leah,” Boland said. “Leah’s promotion is well deserved and we look forward to seeing the positive impact she will have in her new role.”

As Support Manager, Rice will be responsible for the day-to-day management and mentoring of KeyMark’s support team for all ECM products.  Rice will also continue to work hands-on with customer support and will provide senior-level input on support cases as required. 

Rice joined KeyMark in 2013, where she has worked the past decade in customer support as a Support Engineer, and later as Support Supervisor. Rice was nominated to be the first recipient of KeyMark’s People’s Choice Award, emphasizing a critical and positive impact on KeyMark.

About KeyMark

Since 1996, KeyMark has empowered businesses and government organizations to capitalize on content and document-bound data to fuel enterprise intelligence. By combining intelligent document processing (IDP) and AI capabilities like natural language processing and machine learning, with three decades of experience capturing, classifying, and indexing content, KeyMark makes content strategic. KeyMark is the owner of FileHold Services ULC, CloudCapture, and Forms InMotion – intelligent solutions built on expertise to help organizations across industries and verticals wield capture, data analysis, document management, and resource management capabilities. 

KeyMark is an ISO 27001-certified organization that provides secure, managed support and implementation services. They are headquartered in Liberty, SC. For more information, call 864-343-0500.
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