KeyMark Names Leah Rice as Support Manager

KeyMark Names Leah Rice as Support Manager

KeyMark, a leading intelligent automation provider and value-added reseller, promotes Leah Rice to Support Manager. Vice President of Operations Cameron Boland made the announcement.

“Providing outstanding customer support has always been a key to KeyMark’s success, and no one in the organization has done more to keep us at the top of our game and the top of our industry for customer support than Leah,” Boland said. “Leah’s promotion is well deserved and we look forward to seeing the positive impact she will have in her new role.”

As Support Manager, Rice will be responsible for the day-to-day management and mentoring of KeyMark’s support team for all ECM products.  Rice will also continue to work hands-on with customer support and will provide senior-level input on support cases as required. 

Rice joined KeyMark in 2013, where she has worked the past decade in customer support as a Support Engineer, and later as Support Supervisor. Rice was nominated to be the first recipient of KeyMark’s People’s Choice Award, emphasizing a critical and positive impact on KeyMark.

About KeyMark

Founded in 1996, KeyMark, Inc. is a leading automation software integrator, delivering capture (OCR)content servicesworkflowcase management, and robotic process automation (RPA) solutions to businesses and government organizations. KeyMark helps clients leverage technology, such as artificial intelligence and machine learning, to maximize productivity and decrease manual labor in industries such as financial services, healthcare, insurance, manufacturing, distribution and logistics, and government. As a systems integrator, KeyMark offers customers professional implementation services and award-winning extended support for automation providers such as OnBase by Hyland, Blue Prism, UiPath, ABBYY and Kofax software. Additionally, KeyMark is the creator of Forms InMotion, an innovative software-as-a-service solution for forms automation; and CloudCapture, a business process outsourcing (BPO) service that includes invoice processing, digital mailroom outsourcing, data processing outsourcing and document conversions.

KeyMark is headquartered in Liberty, SC, with a regional sales office in Camp Hill, PA. For more information, call 864-343-0500.