KeyMark, a leading reseller in the enterprise content management (ECM) software industry, has once again received the prestigious Diamond Award from Hyland, creator of OnBase. Presented at the 2016 Team OnBase Leadership Retreat, the Diamond Award is an annual recognition for partners that have gone above and beyond in supporting the OnBase community with excellence. Criteria for the award include superior technical training, outstanding customer retention levels, the ratio of employees providing support to the numbers of customers, and the percentage of customers using the current software release.
As a partner of Hyland, KeyMark helps organizations operate more efficiently using the OnBase ECM solution. KeyMark has been a leading reseller of OnBase since 1999 and has received multiple recognitions as a top partner, including Diamond Support status every year since 2003.
“We are honored to be recognized as one of Hyland’s top partners,”
said Jim Wanner, CEO at KeyMark. “The Diamond Award is a testimony to the hard work that is put into our relationships with customers. This award comes at an unprecedented time for our company. During 2015, we dramatically expanded our company, adding additional services, growing our footprint with new office locations and increasing employee
head count. This award validates that we continue to provide excellent technical service while ensuring that our customers get the most out of their technology investments.”
“Our partner community is held to the highest standards,”
said Bill Kavanaugh, Vice President of Sales at Hyland. “KeyMark’s ability to surpass these lofty benchmarks year after year is tied to KeyMark’s relentless commitment to developing, implementing, and supporting business-critical solutions that solve a wide range of business problems for organizations.”
The Authorized OnBase Solution Provider community is an exclusive team of more than 400 Hyland partners. They provide expertise and hands-on support for OnBase, as well as the many complementary technologies that make up ECM solutions. Providers work with Hyland to give customers the highest level of technical support. And they get continuous OnBase training and the backing of Hyland, a highly respected channel-friendly vendor.