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Helping the Workforce Through COVID-19

We are thoroughly dedicated to figuring out ways we can help our customers amid the global pandemic created by the spread of COVID-19. Our organization and staff remain fully operational and we pledge to be responsive to your needs during this unprecedented time. Here are a few ways we can help you right away.

Remote Workforce

Millions of workers are suddenly being asked to work from home, in organizations that typically don’t function that way. KeyMark has technology solutions that support your remote workforce.

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Free Enterprise File Sync and Share: ShareBase

Securely sync and share files with Hyland’s cloud-based file sharing solution. The free version of ShareBase will be available for free for non-customers through at least June 1, 2020, while customers can receive a free expansion to an unlimited number of users. This will keep your organization’s data central and accessible from anywhere so you can keep your critical processes moving forward.

OnBase Web Server

Free OnBase Web Server

For a limited-time, Hyland customers can utilize a free six-month pilot of the OnBase Web Server.  This gives you secure, web-based access to enterprise data, documents and real-time interactions with your business processes from anywhere. 

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Remote Virtual Inspections

P&C INSURANCE COMPANIES

Utilize real-time photo and video collaboration, guided self-service and field resource management tools with our virtual collaboration solutions. This is particularly great for insurance (claims, third party administrators, carriers) and government. Save time by having a customer upload photos or video to their case in a portal, rather than having to send someone like an adjuster or case worker onsite.

Business Continuity and Efficiency Identification

Now, more than ever, understanding where your organization has bottlenecks and process inefficiencies is mission critical. For a limited time, KeyMark can help qualified users to identify these process gaps at a free or reduced cost. Read more below.

Identify Process Bottlenecks Through Process Intelligence

HEALTHCARE PROVIDERS

In the midst of this global crisis, we can give you an accurate overview of your patient flow within hours of analyzing your data. Specific to Healthcare providers with Epic or Cerner, we can provide a detailed look using data from these systems to identify where your organization is experiencing bottlenecks. This will help you to process patients more quickly and efficiently.

OnBase employee infection reporting

Virus Control via Self Reporting

ONBASE WORKVIEW CUSTOMERS

Enable your employees to self-report if they become affected by a contagious virus like COVID-19. This feature is available to existing OnBase WorkView customers. We can implement, or your senior-level OnBase administrator might be able to install it for you. You can view that demo here

OnBase Dedicated Resources

ONBASE CUSTOMERS

If your IT or OnBase resources are working hard in other areas right now, we can fill in! If you need help supporting, maintaining or even enhancing your existing OnBase system, we offer dedicated resources that can work:

  • 1/4 Time (administrative services only)
  • 1/2 Time
  • Full Time

Free or Reduced Cost OnBase Training

OnBase Training for Existing Customers

As you adapt to working remotely during this time, we want to offer our Hyland customers the ability to learn new skills by connecting with Hyland experts at live webinars and accessing popular premium content for free for a limited time! This includes:

  • New Webinar Series
  • 50+ Premium Courses 
  • TECHQUEST Online – May 4 – 8
  • Remote Skill Building Courses
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