Making Case Management Simpler – and More Effective – Than Ever Before
Process automation is great for productivity, but what about the human skills and attributes that can’t easily be automated, such as experience, insight and decision-making? That’s where a Case Management solution can help. OnBase case management software puts your knowledge workers in complete control by providing them with a 360-degree view of all case-related information and empowering them to manage cases effectively from start to finish.
Whether it’s updating a vendor agreement, handling a service request, monitoring a suspicious transaction or managing any other type of case, OnBase brings together the data, documents and processes your team needs to make informed decisions – all on a single platform. Now you can:
- Centralize and analyze all case-related information
- Manage supporting documents easily
- Automate repetitive steps in your processes
- Track notes and case histories
- Schedule events and set triggers
- Enhance collaboration among teams
- Ensure consistency and compliance
- Follow internal rules and external regulations
- Provide better service to your customers or constituents
A Single Solution for a Multitude of Business Problems
One of the beautiful things about OnBase case management is that it not only enables you to address your most pressing case management needs but also empowers you to solve a number of other business problems as your business grows and evolves, for example:
- Facilities project management
- Vendor management
- Contract management
- HR onboarding
- Incident resolution
- Fraud investigation
- Other use cases
Filling the Gaps Between LOB Systems
Your organization’s core line-of-business (LOB) systems like ERP or HCM are great for what they’re designed to do, but what about the important work that falls outside of your core systems? In all likelihood, your knowledge workers are managing important case information however they see fit, whether it’s with shared spreadsheets, emails or antiquated databases and applications.
OnBase helps you fill the gaps between your core systems and the important knowledge-based work that still needs to get done. Furthermore, you can actually build apps that bridge the gap and connect with your core LOB systems, creating a more seamless IT infrastructure and keeping you information constantly connected.
A Team You Can Trust
More than 1,000+ organizations trust OnBase for their case management capabilities today, and we have been a leading provider of OnBase since 1999. Between our technology and our team, we have the capabilities and experience – across multiple vertical markets – to ensure your short- and long-term goals are met. Ready for better case management? We’re ready to help.
2020 Platinum Reseller + 2020 Diamond Support Partner