Intelligent Automation for Property and Casualty Insurance
For many property & casualty insurance companies, the most obvious place for digital transformation begins with document management. After all, there’s no shortage of digital content to manage, including scanned documents, faxes, print streams, application files, electronic forms, web content, multi-media files, emails – the list goes on. But the truth is that document management is only one piece of the content services puzzle.
True digital transformation occurs when you leverage Robotic Process Automation (RPA) alongside management systems. Digital workers can seamlessly operate alongside your human workforce, helping you accelerate the underwriting and claims process while enhancing customer experience. RPA can also reduce fraud by flagging suspicious claims and routing them directly to a special investigator for review.
We’ll help you identify the best place to start — whether that’s streamlining First Notice of Loss (FNOL) or unifying divergent databases to eliminate data silos and manual transfers. Not only will you increase efficiency, you’ll reduce costs, minimize the time it takes to perform critical business functions, and free your talented team from mundane, repetitive tasks.
Our proven success with insurance companies is due in large part to our relationship with Hyland Software, a world-class developer of ECM solutions for the property and casualty insurance industry. With Hyland’s flagship ECM product, OnBase, we integrate with policy administration and claims processing systems from leading providers like Guidewire, DuckCreek, CSC and StoneRiver, as well as homegrown AS400 Mainframe systems.
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Where does your organization struggle the most?
Which areas have the most room for improvement?
Our professional services team brings a wealth of insurance experience to the table, and we understand the challenges you face, from addressing security and compliance-related concerns to supporting companies that manage extremely high volumes of new business, underwriting and claims processing.