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Elevate your OnBase Software with

Professional Services

from KeyMark

OnBase Project Management and Implementation Services

Once you have selected your automation solution from our collection of leading software vendors, we can help you plan, install and implement your project. Every solution we sell comes with a project lead and dedicated team.

We also offer support and training to assist with your project after implementation.

Need help converting an old automation system? We offer system conversion services for these products. 

Dedicated OnBase Resources

Need an extra hand? We offer full-time and part-time IT staff augmentation services. We also offer help desk resources. Our experts know our technology and can lend assistance, where needed, on your automation projects.

OnBase Consulting

Expert guidance can make your automation vision a reality. As experts in OnBase integration, we offer automation assessments that span from no-cost, initial conversations to see whether automation is a fit to in-depth assessments of your entire processes and systems. Wherever your need, KeyMark experts are here to advise and consult. 

Already an OnBase Customer?

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OnBase Training

We believe in setting your team up for success. KeyMark can teach your IT administrators how to best utilize the automation solution. 

For a schedule of training sessions and other events, check out our schedule of events.

Award-Winning OnBase Customer Support

Once your total automation solution is fully implemented, KeyMark can support your organization along your automation journey. Our consistently high customer satisfaction and NPS scores place us among the best providers in OnBase support.

Read more about our customer support. 

Why KeyMark?

The KeyMark promise is to be knowledgable, trustworthy, and responsive. We deliver on our promise by making it our business to know yours, by being easy to reach – and quick to respond – and by earning trust in doing the little things right each and every day.

As an automation systems integrator, KeyMark can help your organization to install and implement our automation solutions.

We offer the following professional services to help your organization get the most out of automation. 

KeyMark boasts a Customer Satisfaction Score of 92%!

Testimonials

They are very timely and thorough.
Amanda Jackson
MVP Healthcare
“They were responsive and available to assist at anytime. Not sure there is a room for improvement with the team. They worked well together. Quickly and efficiently.”
Linda Hankemier
We ended up with a very good product which has opportunity to develop into something even better over time. The KeyMark engineer was very open minded and patient as we worked through the issues during testing.
Beth Quick
SC Department of Administration
"Very responsive! Managed to timeline despite scope changes."
Brian Toothman
First Citizens Bank & Trust Company
Due to the competent, experienced staff - issues are resolved in good time. Everyone has a positive attitude, and you can tell there is a lot of demonstrated teamwork and collaboration among your staff.
Gina Johnson
Centra Maine Medical Center
Kept in great contact with our office during the implementation process.
Courtney Wiles
SC Dept of Public Safety
I am completely satisfied with KeyMark's services and know that I can always count on them to answer my questions or point me to where I can find the answers.
Eileen Aguirre
Helix Water District
KM project team was well versed in the technical aspects of the upgrade.
Peri Garite
CardWorks Servicing, LLC
Professional and warm. Well rounded. You jump in when I need you.
Rip Jones
University Healthcare System
KeyMark team is very prompt in responding and very enjoyable to work with. They all are very nice and very knowledgeable and are able to assist in any of my issues that I have had.
Sue Ryan
Gulfstream Aerospace
As always, KeyMark staff was knowledgeable and efficient. They made sure the process was smooth for us. If there were ever any issues, they made sure we understood all sides of the issue so we could make informed decisions. KeyMark staff pulled off another successful project for us.
Amy Lindler
SC Municipal Association

Our Certifications

2021 Platinum Reseller 2021 Diamond Support Partner
  • 267,544 PROJECT HOURS
  • 1,962+ CUSTOMER PROJECTS
  • 35 CERTIFIED TEAM MEMBERS
  • 167+ Projects in 2021
OnBase Software

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