Insurance

Need some robotic process automation examples? Here are 70 manual processes that digital workers can do better than humans!

70 manual processes to improve with RPA

Where can RPA bots start working for you? As organizations identify use cases for Robotic Process Automation (RPA), they often get stuck on where to start and need some RPA examples.  The best advice we have is to start small! Pick a process, or a small step in a larger process, that

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healthcare revenue cycle

Revenue Cycle Management Automation

How to Automate the Revenue Cycle Management Process Automate Your Revenue Cycle with Robotic Process Automation (RPA) Healthcare revenue cycle management automation can be one of the most freeing activities for any organization who has a complex revenue cycle to manage. For integrated delivery networks (IDNs) or healthcare organizations with

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TPA Document Capture Technology

OCR Leads to Happier Customers for TPA Insurers

Third Party Administrators Use Intelligent Capture Technology for a Happier Customer New technologies introduce new customer expectations, and now more than ever, the speed of artificial intelligence has increased the rate at which customers desire to be serviced, particularly among patients and payers. Service Level Agreements (SLAs) need to be

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2 Ways Virtual Collaboration Adds a Customer Service Edge

KeyMark has recently partnered with a virtual collaboration company called Livegenic. Livegenic offers an easy-to-deploy service where an organization can quickly and easily utilize real-time photo and video collaboration, guided self-service and field resource management tools. The tool adds a game-changing dynamic to anyone who is using case management software

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A Digital Workforce for Managing General Agents

As a specialized insurance agent and broker, a Managing General Agent (MGA) performs many tasks ordinarily handled by an entire insurance agency. Duties like coverage, underwriting, pricing, appointing agents and settling claims are all handled by one person, creating a lot of mundane, time-consuming, front-end work for an MGA. Through

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OnBase Scanning Clients – What’s Right for You?

Scanning documents into OnBase is one of the most common methods for archiving. OnBase provides multiple options for Scanning operations: OnBase Client Unity Web Client Disconnected Scanning Express Scanning Front Office Scanning How do you know which Scanning Client is right for you? Here’s a guide to help you decide

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3 Ways RPA is Disrupting the Insurance Industry

InsureTech, Blockchain, Bots… All of these disruptors are providing new ways to think about how changes in technology will impact the insurance industry.  I have been attending Insurance events for 15 years and cannot recall an emerging technology that got so much traction, so fast, as robotic process automation (RPA).

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OnBase Complaint Management

OnBase Complaint Management for Government Many organizations today don’t have an easy way to funnel complaints to the appropriate departmental personnel for timely resolution. Not anymore. OnBase allows you to standardize your complaint management process, making it easy to capture and centralize complaints and providing you with critical insight to

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onbase-insurance-hastings-mutual-insurance-mailroom

Global Compliance Management for Insurers

Insurance organizations face an unprecedented number of regulations and requirements today. Keeping up with these regulations through a well-planned, well-executed compliance program is no easy task. Not only must you successfully manage the wide range of requirements your organization faces, you must also have a firm grasp of the risk

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Switch from ImageRight to OnBase

Why Replace ImageRight with OnBase? Today’s insurance organizations need an enterprise content management (ECM) system that can keep up with their evolving complexity and desire to continually streamline processes for employees, agents, and customers. Many organizations are finding that existing systems no longer meet their needs and they are re-evaluating

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Mobile Medicare Enrollment

Simplifying Mobile Medicare Enrollment KeyMark’s OnBase Mobile Medicare Enrollment solution leverages electronic data capture and the mobility of a tablet device to create a paperless, efficient enrollment process, guaranteeing better quality. Sales representatives electronically capture prospective enrollee information in the field and upload it for processing – minimizing time required

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