Get the Most Out of Hyland OnBase with KeyMark Professional Services

Your Automation Integrators

As an automation systems integrator, KeyMark can help your organization to install and implement our automation solutions. We offer the following professional services to help your organization get the most out of automation.

Project Management and Implementation Services

Once you have selected your automation solution from our collection of leading software vendors, we can help you plan, install and implement your project. Every solution we sell comes with a project lead and dedicated team.

We also offer support and training to assist with your project after implementation.

Need help converting an old automation system? We offer system conversion services for these products.

Dedicated Resources

Need an extra hand? We offer full-time and part-time IT staff augmentation services. We also offer help desk resources. Our experts know our technology and can lend assistance, where needed, on your automation projects.

Consulting

Expert guidance can make your automation vision a reality. We offer automation assessments that span from no-cost, initial conversations to see whether automation is a fit to in-depth assessments of your entire processes and systems. Wherever your need, KeyMark experts are here to advise and consult.

Training

We believe in setting your team up for success. KeyMark can teach your IT administrators how to best utilize the automation solution. For a schedule of training sessions and other events, check out our schedule of events.

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Professional Services Delivery Process

Explore Your Assessment Options

Level of Complexity

Assessment Type

Scope/Examples

Estimated Duration

Deliverable

Low

Process Assessment

Evaluate process optimization opportunities within a given process

2-3 Days

Assessment findings

Moderate

Project/Functional Assessment

Discovery/Engineering study prior to project implementation

3-5 Days

Assessment findings

Functional specification (Optional)

High

System Assessment

Database & code reviews, workflow best practices, infrastructure/performance

5-10+ Days

Detailed assessment findings

Executive presentation

Award-Winning OnBase, Kofax and Blue Prism Support

Once your total automation solution is fully implemented, KeyMark can support your organization along your automation journey. Read more about OnBase and Kofax support and Blue Prism support.

We ended up with a very good product which has opportunity to develop into something even better over time. The KeyMark engineer was very open minded and patient as we worked through the issues.

Very responsive! Managed to timeline despite scope changes.

Due to the competent, experienced staff - issues are resolved in good time. Everyone has a positive attitude, and you can tell there is a lot of demonstrated teamwork and collaboration among your staff.

Kept in great contact with our office during the implementation process.

I am completely satisfied with KeyMark's services and know that I can always count on them to answer my questions or point me to where I can find the answers.

KM project team was well versed in the technical aspects of the upgrade.

They were responsive and available to assist at anytime. Not sure there is a room for improvement with the team. They worked well together. Quickly and efficiently.

Professional and warm. Well rounded. You jump in when I need you.

KeyMark team is very prompt in responding and very enjoyable to work with. They all are very nice and very knowledgeable and are able to assist in any of my issues that I have had.

As always, KeyMark staff was knowledgeable and efficient. They made sure the process was smooth for us. If there were ever any issues, they made sure we understood all sides of the issue so we could make informed decisions. KeyMark staff pulled off another successful project for us.