KeyMark Receives 15th Diamond Support Award from Hyland

OnBase Reseller Awards

KeyMark was recently honored at Hyland Software’s 2017 Team OnBase Conference as an OnBase Diamond Support Award winner and awarded Platinum Partner Status. A leading enterprise content management (ECM) solutions provider and value-added reseller, KeyMark has received Hyland’s prestigious Diamond Award for 15 years in a row.
KeyMark has been a leading reseller of OnBase ECM software since 1999 and has received multiple recognitions as a top partner, including Diamond Support status every year since 2003 and 10 previous Platinum Partner Status awards.

Hyland sets criteria for the Diamond Award based on training, customer retention, ratio of employees providing support to customers, and percentages of customers using the current software release. Customer feedback also plays a critical role, with the award requiring a customer retention rate of 95 percent or better measured through annual renewals and customer satisfaction surveys. Platinum Partner Status is awarded to Hyland’s top-performing partners based on sales revenues.

“Because of Hyland’s commitment to our customers, we only partner with the best solution providers in the industry,” said Eric Miller, Director of Channel Sales at Hyland. “KeyMark is a shining example of the value our partners bring to market, and their exemplary delivery and support of industry-leading technology solutions is deserving of our Diamond and Platinum recognition.”

“Only Hyland’s top partners receive these honors which is why these are awards are so meaningful,” said Jim Wanner, CEO at KeyMark. “We’re honored to have received these awards for multiple years in a row, and we look forward to continuing to provide award-winning support to our customers.”

 

About Hyland

Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 19,000 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit Hyland.com.

About KeyMark

Since 1996, KeyMark, Inc. has been a leading intelligent automation provider, delivering capture (OCR), workflow (ECM), case management (DCM), and robotic process automation (RPA) solutions to businesses and government organizations. KeyMark helps clients leverage technology, such as artificial intelligence and machine learning, to maximize productivity and decrease manual labor in industries such as financial services, healthcare, insurance, manufacturing, distribution and logistics, and the public sector. As a value-added reseller (VAR), KeyMark offers customers professional implementation services and award-winning extended support for automation providers such as OnBase by Hyland, Blue Prism, and Kofax software. Additionally, KeyMark is the creator of Forms InMotion, an innovative software-as-a-service solution for forms automation. For four consecutive years, KeyMark was named to the Best Places to Work list in South Carolina by the South Carolina Chamber of Commerce, most recently in 2019. KeyMark also received an award in 2019 from Integrated Media Publishing for Top Workplaces. The company was ranked 17th in the 2016 South Carolina’s Fastest Growing Companies Competition and has appeared four times on the INC. 5,000 list of America’s Fastest-Growing Private Companies – most recently in 2017 at #3525. KeyMark is headquartered in Liberty, SC, with a regional sales office in Camp Hill, PA. For more information, call 864-343-0500.