Frequently Asked Questions

KeyMark FAQs

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Frequently Asked Questions

What is enterprise content management?

What is OnBase by Hyland?

What is Hyland Software?

Do I need an OnBase Reseller?

Does KeyMark respond to RFPs?

What is required to be an OnBase Platinum Reseller?

OnBase Platinum Partner Status is awarded to Hyland’s top-performing partners based on annual sales revenues.

What is required to be an OnBase Diamond Support Partner?

Hyland sets criteria for the Diamond Support Award based on training, customer retention, ratio of employees providing support to customers, and percentages of customers using the most recent software release. Customer feedback also plays a critical role, with the award requiring a customer retention rate of 95 percent or better measured through annual contract renewals and customer satisfaction surveys.

What is required to be a Kofax Platinum Reseller?

What is Form InMotion?

What is IMR Digital?

What is KeyMark Extended Support?

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