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october, 2014

15oct11:00 am12:00 pmTroubleshooting Kofax Capture WebinarEvent Type:KeyMark Event,Webinar

Event Details

Kofax Training: Troubleshooting Kofax Capture

“Some things Man was never meant to know. For everything else, there’s Google.”

Well, Google AND KeyMark’s Troubleshooting Kofax Capture webinar.  Got a stuck batch?  Sounds painful.  Kofax throwing “Release Script Returned -1. Your release script may need to be re-installed” at you now and again?  Uh oh.  Run into ERROR [34] Kofax.KFS.WCF.ErrorHelper.  That’s going to leave a mark.

Tracking down issues like these in a production Kofax system can be a frustrating challenge. Sometimes the biggest hurdle is simply knowing where to look and what to look for.  Having a good handle on what information Kofax logs and how to interpret it can go a long way toward helping you resolve issues on your own.  It will also give everyone a head start when an issue does have to be brought to the KeyMark help desk.

The Troubleshooting Kofax Capture webinar is designed to equip Kofax System Administrators with the knowledge required to identify, track down, and resolve many common issues that can affect a production Kofax system.

Topics include:

  • Understanding and Using Kofax Log Files
  • Image and Log File Locations
  • Kofax Knowledgebase
  • Security
  • Batches
  • And more

Skill Level: Moderate (Designed for Kofax System Administrators)

Cost: FREE to Platinum KeyMark Customers; $99 for Gold Customers, $199 for all other customers

*(invoice received after webinar)

Presenter: Tim Bryant

Tim has over 15 years of experience working with Kofax and is certified in Kofax Capture, Kofax Transformation Module, and Kofax Capture Network Server.


(Wednesday) 11:00 am - 12:00 pm


Webex Event


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