Department: Health and Human Services

Improve client services with OnBase for HHS

The Basics Health and human services agencies fight to improve our communities and respond even in tough times. Whether providing housing, food, heat or financial assistance, these organizations play a vital role for clients. For these agencies, eligibility and re-certification paperwork is the common layer for most programs. However, it’s

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York County Housing Authority

The Challenge Managing multiple properties and thousands of clients with strict eligibility requirements is an administrative challenge. York County Housing Authority (YHA) uses the WinTen public housing software to manage tenant programs, administer financial reporting, and deliver maintenance services. The TenMast system helps housing authorities meet HUD regulations and data

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Crawford County Human Services

Enterprise Content Management System Eliminates Paper Record Storage And Eases Field Visits For Case Workers The Challenge The Crawford County Human Services office provides intake and case management services for Mental Health, Early Intervention, and Children and Youth Services. Even in a county with a smaller population, more information is

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Allegheny County Department of Human Services

Allegheny County Department of Human Services Improves Accounts Payable Process with OnBase Workflow The Challenge In order to more efficiently manage the organization’s Accounts Payable department, DHS turned to KeyMark to help implement a voucher workflow solution, which was a pilot project in Allegheny County. DHS’s solution now serves as

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South Carolina Government Automation Case Study

State Agency Improves Efficiency And Solves Its Paperwork Problems Towards Affordable Housing SC State Housing has served South Carolina citizens for more than three decades. Throughout the years, agency programs have made housing affordable for more than 150,000 people. It has also issued more than $1.1 billion in tax-exempt bonds

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OnBase ECM Infographic

Today, information is everywhere. And it’s growing all the time. A recent IDG Research survey of business and IT decision makers finds that organizations manage, on average, 48 applications containing critical business information. A quarter of them juggle more than 100 applications. IDG Research and OnBase by Hyland created this infographic

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