Banking Operations
As technology continues to infiltrate every aspect of our daily life, banks must also adapt to changing industry and customer preferences. A 2010 survey by the American Bankers Association shows that most bank customers (36 percent) prefer to do their banking online compared to any other banking. In addition, more and more customers are using mobile devices to check balances, transfer funds and pay bills.
Key Banking Solution Areas
Regardless of the department or function, KeyMark can help meet the needs of every function of a bank’s business:
KeyMark’s solution can help your bank manage loan documentation, make better credit decisions and meet workflow needs through a single, integrated system. Workflow can automate functions such as completing loan packages, producing reminder notices and forwarding packages to loan officers for review. The solution provides the information necessary to make solid lending decisions in a timely manner. All of this is backed up by detailed tracking of documents and reliable reporting.
The time consuming process of account origination can be greatly improved with KeyMark’s banking solution. Our system replaces manual steps and paper-based transaction by automatically capturing and maintaining details and documents needed to open a new account. The solution also ensures automatic new customer screenings as directed by the USA Patriot Act.
KeyMark’s solution provides end-to-end check processing results from the moment checks are received through the moment payments are posted and electronically deposited. Incoming mail is automatically opened, scanned and processed, whether it is received electronically or sent by mail. Checks, stubs and other information (including envelopes and handwritten notes) are scanned, imaged and outputted into the system. KeyBridge automatically captures payment amount, no matter the format (CAR/LAR/OCR) and accurately deposits the amount.
Storing and retrieving paper-based signature cards is a cumbersome task for banks. With KeyBridge, all signature cards are electronically scanned and indexed and each account is verified to have a signature card on file. When a signature comparison is required, the image can be instantly retrieved, transforming a function that once took minutes into seconds.
Banks can improve the credit card application process by automatically capturing, classifying and extracting information from application forms.
A bank’s ability to respond quickly and effectively to the needs of its wealth management customers is essential. KeyBridge provides the infrastructure banks needs to deliver timely and accurate service to all its customers, including those with sizeable assets.
KeyMark’s solution even offers automation efficiencies to your bank’s essential back office functions such as human resources, accounts payable and finance. From ensuring that accurate employment packages are compiled, to shortening your accounts payable payment cycle, workflow helps automate tasks.
The legal departments of today’s banks are faced with the responsibility of tracking court cases and litigation related to their customers – and maintaining all related supporting documentation. KeyMark’s solution provides both a central repository and lifecycle management system for legal document management. The system offers search capabilities and a reduced compliance risk.
Your employees will be empowered to deliver better service, with a KeyMark solution in place. With secure rapid access to accurate information, your employees can deliver faster, more personalized service to your customers.
KeyMark’s solution simplifies access and management of electronic reports, providing secure electronic access to reports such as bank statements, invoices, etc. for both your customers and staff. The solution enables customers to access statement online, reducing customer service calls and increasing customer satisfaction.
