BPM (Business Process Management)

The cumbersome loads of paper may be the initial problem, but if you manage your whole business process you will be able to truly eliminate the paper. With an effective BPM process, documents can be managed without the need to print. Documents can be received, scanned, electronically delivered to the correct person, manipulated, viewed, and sent, all from the desktop. This is excellent for industries that handle sensitive client information. Now employees can have a clean-desk policy and client information will never be left unsecured.

Below is a list of terms to familiarize you with features available with BPM.

Business Rules Engine – Software that allows authoring, execution and sharing of decision logic by business users.

Document Management – System that stores and retrieves digital document images and electronic documents such as spreadsheets and word processing files. Document Management systems often possess ‘librarian’-type functions such as check in/out or version control.

E-Signatures – Allows users to sign documents by affixing a signature to a document. Electronic signatures can be captured via signature pads.

Integrated Fax Server - Permits faxes to be sent and received from a central server rather than a departmental paper fax machine or individual PCs can be linked to an e-mail system so faxes arrive via e-mail inbox.

Unstructured Forms Processing – Software that can automate data entry of standard fields on non-standard forms such as invoices.

Workflow – Workflow electronically transmits documents through the business process, either automatically based on configured logic, or manually by users. Workflow automated processes can be scheduled to run at the most convenient time and run completely unattended.